System administration of an IPTV system is the processes and tasks that are performed to add, change, or disconnect devices, features, and equipment. System administration tasks may include: setting up accounts for subscribers and content providers, receiving, processing and managing program content, collecting system usage and billing records, distributing content, monitoring network performance, and coordinating the overall operation of the network.
The NeuLion system is divided into 3 functional parts; customer & company data management, media gathering, and operations support systems ( OSS ). The data collection portion gathers subscriber and content partner information. The media gathering function receives and encodes program content. The OSS center coordinates the transmission of programs along with customer support services.
Information and Data Collection System
The information and data collection system is responsible for allowing setup and maintaining of users (subscribers), content providers (vendors) and administrators to setup and manage their information and services.
Subscriber Management
Subscriber management is the process of identifying, adding and configuring of user accounts that are part of a system. Subscriber management is composed of subscriber, service, feature, and equipment provisioning.
Subscriber provisioning allows administrators to setup a new customer in a system. Subscriber provisioning usually involves setting up a new account and entering identification and billing information into the system. Service provisioning is the selection and activation of services for customers. Services may include basic service packages along with additional premium services. Feature provisioning is the adding, modifying or deletion capabilities for services and applications. Equipment provisioning is the identification of devices or functional
capabilities within devices and the sending of information or configuring of these devices to enable them to perform services and/or run applications for customers.
Content Partners
A content partner is a person, company or organization that owns the rights to content and provides the content along with content rights to distribute the content. Partner management allows administrators to setup accounts for content providers. Content partners can provide content that is branded with their channel or service logos.
Brandable content is the ability to create an awareness of a company (corporate brand), product (product brand) or service (service brand) to people or companies.
Content partner accounts contain a variety of terms and provisions for the use, distribution and payment for media programs, Content partners may provide content on a fixed fee or revenue sharing basis. Fixed fees may be charged on a per channel or per subscriber basis.
Revenue sharing may divide revenue received from the customers on a subscription and/or on a per view basis.
Administrator
Administrators configure accounts that are added to a network and change or remove user account features from a network. Subscriber administration allows system operators to select, setup and control customer services. Administrator portals are menu systems and/or Internet web sites that act as an interface between a system manager and the services the system provides to customers.
Data Collection
A data collection server is an information processing device that receives, processes and reformats billing information from distribution elements. The NeuLion data collection process allows content providers to transfer their media in electronic or physical media form.
The NeuLion system is divided into 3 functional parts; customer & company data management, media gathering, and operations support systems ( OSS ). The data collection portion gathers subscriber and content partner information. The media gathering function receives and encodes program content. The OSS center coordinates the transmission of programs along with customer support services.
Information and Data Collection System
The information and data collection system is responsible for allowing setup and maintaining of users (subscribers), content providers (vendors) and administrators to setup and manage their information and services.
Subscriber Management
Subscriber management is the process of identifying, adding and configuring of user accounts that are part of a system. Subscriber management is composed of subscriber, service, feature, and equipment provisioning.
Subscriber provisioning allows administrators to setup a new customer in a system. Subscriber provisioning usually involves setting up a new account and entering identification and billing information into the system. Service provisioning is the selection and activation of services for customers. Services may include basic service packages along with additional premium services. Feature provisioning is the adding, modifying or deletion capabilities for services and applications. Equipment provisioning is the identification of devices or functional
capabilities within devices and the sending of information or configuring of these devices to enable them to perform services and/or run applications for customers.
Content Partners
A content partner is a person, company or organization that owns the rights to content and provides the content along with content rights to distribute the content. Partner management allows administrators to setup accounts for content providers. Content partners can provide content that is branded with their channel or service logos.
Brandable content is the ability to create an awareness of a company (corporate brand), product (product brand) or service (service brand) to people or companies.
Content partner accounts contain a variety of terms and provisions for the use, distribution and payment for media programs, Content partners may provide content on a fixed fee or revenue sharing basis. Fixed fees may be charged on a per channel or per subscriber basis.
Revenue sharing may divide revenue received from the customers on a subscription and/or on a per view basis.
Administrator
Administrators configure accounts that are added to a network and change or remove user account features from a network. Subscriber administration allows system operators to select, setup and control customer services. Administrator portals are menu systems and/or Internet web sites that act as an interface between a system manager and the services the system provides to customers.
Data Collection
A data collection server is an information processing device that receives, processes and reformats billing information from distribution elements. The NeuLion data collection process allows content providers to transfer their media in electronic or physical media form.
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